Onboard to Thrive Framework
You were certain everything was going so well with your new hire. And then, without warning, they quit. The truth is, the most critical moments in an employee’s journey happen long before their one-year anniversary. The signs are there. It’s in the quiet weeks of onboarding when small misunderstandings or unsaid anxieties can build into a departure.
Onboard to Thrive is a specialized onboarding support system that acts as your objective third party, ensuring your new hires don’t just survive, but truly thrive. We help you go beyond a standard welcome to build a foundation of trust, clarity, and success from Pre-Start to 1 Year. Because we’re a third party we can be that sounding board for both sides and facilitate communication.
How It Works
We provide a structured, third-party coaching framework for both the new employee and their hiring manager. Our scheduled check-ins give us an objective perspective, allowing us to spot and address issues before they become problems.
Our Check-in Cadence:
- Pre-Start
- Day 1
- Week 2
- 1 Month
- 2 Months
- 3 Months
- 6 Months
- 1 Year
These consistent touchpoints aren’t just for feedback; they are coaching opportunities for both the candidate and the hiring manager to create alignment, build confidence, and ensure a long-term fit.
Our clients tell us that this is their dedicated time to reflect on how it’s really going with the new hire. The questions we ask help them be objective about the experience and our coaching helps them make sure that they aren’t ignoring the little things that are sure to become big things later.
The Onboard to Thrive Advantage
Early Red Flag Detection: We are the trusted, neutral party who can hear if something is “off” with a new hire, like a difficult first day or an unclear expectation. We provide you with real-time insights so you can respond proactively.
Navigate the Nuances of a New Culture: Sometimes, a new employee has professional “PTSD” from a previous toxic workplace. A healthy, high-trust environment can feel “weird” or even intimidating. We serve as a trusted advisor, guiding them through the transition and reassuring them that what they are experiencing is normal, and to enjoy it!
Actionable Coaching for Both Sides: Is it too early to give critical feedback? We can have those crucial conversations for you. Not sure how to handle a personality clash? We provide specific, actionable coaching to both the new hire and the hiring manager on how to navigate their unique dynamic and maximize their strengths.
Real-World Results: From Misalignment to Success
We recently worked with a hiring manager who hired a new team member. The manager was task-focused and steady-paced, while the new employee was more social and had an urgent work pace. These subtle misalignments led to early friction.
Through our structured check-ins, we were able to provide the manager with key coaching reminders:
- We coached the manager to respect the employee’s need for autonomy while focusing on coaching them to sharpen ideas before delivery.
- We coached the manager to lean into their combined strengths of polish and on the employee’s side hustle to create clean, fast-moving output.
- We coached the manager to depersonalize the employee’s forcefulness, explaining they weren’t challenging the manager, but trying to prove themselves.
By having us as a third-party coach, the manager was able to depersonalize the friction and focus on guiding the new employee’s energy. This led to a more confident and effective team member and a stronger manager.
This is what Onboard to Thrive does: we help save a relationship and increase the success of a new hire staying.
Ready to Protect Your Talent Investment?
Your new hires are your most important investment. Don’t leave their success to chance.
Book a call to learn how the Onboard to Thrive framework can help you reduce turnover, save management time, and build a thriving, long-term workforce.